Salesforce Integration

You can now access your private offers, contracts, buyers, and listings data for AWS, Azure, and GCP Marketplaces directly within Salesforce. Full details of AWS and Azure co-sell opportunities are also available in your Salesforce instance. Additionally, you can create, update, and accept AWS co-sell opportunities using Salesforce Flows.

Prerequisites

Before integrating Salesforce with Clazar, ensure you have the following:

• Clazar Account: An active Clazar account with Super Admin or Admin user privileges is required to access the Integration Screen and configure the integration.

• Salesforce Account: You need a valid Salesforce account with administrative access to authorize Clazar for integration.

• Clazar User in Salesforce (Recommended): Create a dedicated Clazar user account within your Salesforce instance, specifically for integration purposes. Refer to Step 2 for more details.

• Salesforce Integration User Requirements: Create a dedicated Salesforce integration user with the following configuration:

  • User License: Salesforce Integration

  • Profile: Minimum Access – API Only Integrations

  • Permission Set License: Salesforce API Integration

  • Permission Set: Clazar Custom Objects Permissions

• Salesforce Object and Field Knowledge: Familiarity with the Salesforce objects and fields you intend to integrate with Clazar is essential for proper mapping and configuration.

Salesforce Integration Steps

Navigate: Integrations > Salesforce > Setup

Step 1: Install Clazar Salesforce Managed Package

• To install the managed package, click on the Install Widget button.

  

• Log in to your Salesforce instance where you want to install the Clazar Salesforce Managed Package.

  

• Please confirm the instance URL where you want to install the Clazar Salesforce managed package so that we can ensure it is installed on the correct instance.

• Recommended: Select the Install for Admins Only option during the package installation to maintain better control over access and permissions.

  

• Click the Install button to complete the installation.

• Allow Third-Party Access for api.clazar.io

  

• Installation Complete! (takes 5-10 mins)

  

• After the package is fully installed, you will receive an email notification confirming the installation's completion.

Step 2: Create a Salesforce Integration User

To communicate with Salesforce, Clazar uses the OAuth 2.0 Web Server Flow.

Create a dedicated Salesforce user for the Clazar integration. Configure the user with the following:

• User License: Salesforce Integration

• Profile: Minimum Access – API Only Integrations

• Permission Set License: Salesforce API Integration

• Permission Set: Clazar Custom Objects Permissions

Ensure that the integration user has the required object- and field-level permissions for the Salesforce data you plan to integrate with Clazar.

Step 3: Grant Clazar Salesforce Permission Set

Assign the Clazar Custom Objects Permissions permission set to the dedicated Salesforce integration user. Before doing this, ensure the user has been assigned the Salesforce API Integration Permission Set License described in Step 4.

• Search Users on Quick Search

• Click on the applicable user's name.

• Click on Permission Set Assignment

• Click on Edit Assignment

  

• Select Clazar Custom Objects Permissions

• Click on ▶ Add to add the Permission Set

• Click Save

Step 4: Assign Salesforce API Integration Permission Set License

Assign the Salesforce API Integration Permission Set License to the dedicated Salesforce integration user. This is separate from the user’s Salesforce Integration User License and Minimum Access – API Only Integrations profile.

• Search Users on Quick Search

• Click on the user's name.

• Click on Permission Set License Assignment

• Click on Edit Assignment

• Search Salesforce API Integration

• Select the Checkbox

• Save

  

Step 5: Run Clazar User Authentication in Salesforce

• Click on Setup and search for App Manager under Quick Find Menu

  

• Under listed apps, search for "Clazar User Authentication"

• Click Manage

  

• Click Edit Policies

  

• Locate Client Credentials Flow. Under Run As, select the dedicated Salesforce integration user configured in Step 2, then click Save.

  

Step 6: Connect Salesforce from Clazar

• Go to Clazar console (Integrations > Salesforce > Setup)

• Click on Connect Salesforce

  

• Connect Salesforce to Clazar using an authorized Salesforce user with the required permissions. The integration’s API actions will run as the dedicated Salesforce integration user selected under Client Credentials Flow in Step 5.

• Grant Clazar access by clicking Allow.

  

• Upon successful login, the Connect Salesforce button changes to Disconnect Salesforce and displays a Green Check Mark.

  

Step 7: Add Clazar widgets in Salesforce

• Go to Salesforce and the object where you'd want to access Clazar widgets (Opportunity, Quote, CPQ)

• Open any record under the selected object (say CPQ)

• Click on Gear Icon (setup)

• Choose Edit Page option

  

• Search for Clazar and drag and drop the two widgets shown on CPQ UI

• Hit Save

  

Step 8: Map Salesforce Users in Clazar

• To ensure the right users can access the Clazar widget in Salesforce, please map each Clazar user to their corresponding Salesforce user under Settings > Users.

• Note: Only users who are added to Clazar can be mapped to an active Salesforce user and granted widget access.

  Troubleshooting: If a Clazar user encounters connection issues or cannot access Salesforce functionality, verify that they are properly mapped to their corresponding Salesforce user in the Clazar portal. Unmapped users will be unable to connect to Salesforce even if they have the necessary permissions.

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CRM Only User
Clazar now also supports CRM Only Users! With this feature, you can now restrict users to access Clazar only via the CRM widget.

You can create a user as "CRM Only User" by assigning it an additional role "CRM Only User" under Settings > Users

This additional role can be set by Super Admin or any Admin of the Clazar Instance.

Step 9: Enable Writebacks (Optional)

Please note that Clazar’s integration with Salesforce does not modify any standard objects. Instead, it creates custom objects—such as AWS Offers and AWS Co-sell Opportunities—to pass Marketplace-related information into Salesforce. To ensure these objects are consistently updated, please enable the appropriate writeback objects.

Step 10: Map Salesforce to Marketplace fields

To ensure the Clazar widget is pre-populated with relevant information from Salesforce, please map the appropriate Salesforce fields to the corresponding Marketplace fields. You can do this under Integrations > Salesforce > Private Offers/Co-sell > Field Mappings.

1. Private Offer Field Mapping: AWS

2. Co-sell Field Mapping: AWS

Disconnect Salesforce

To disconnect the Salesforce integration:

• Click the Disconnect App button. Confirm the disconnection when prompted.

  

Do you know?

Only one account can be connected to Clazar at a time. You can connect to either Salesforce Prod, Sandbox, or Developer account at a time.